An exciting vacancy has arisen for a Support Centre Manager

An exciting vacancy has arisen for a Support Centre Manager to join our brand new SVP Support Centre at the former St Clare’s Church in Ely, Cardiff.

We are looking for an individual who is passionate about helping people in need and enhancing the local community. The successful candidate will be responsible for the day to day running, overall management and financial sustainability of the Centre. A key part of the role will be to develop and lead regular sustainable activities for those in the local community including food parcels, shop, café, new support services and new initiatives for people coming to use the Centre.

Working Hours = You will be contracted to work 30 hours per week
Location = Ely Support Centre – Cardiff
Contract = Permanent
Salary = £26,500 – £28,000 per annum (pro rata) depending on experience
Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, employee assistant programme, retail discounts, birthday day off, buy / sell holiday scheme, enhanced maternity pay and lots more.


  • Co-ordinate, generate and oversee all services including supporting marketing and fundraising


  • Develop and deliver a sustainable strategy, budget and plan for the centre Develop internal/external relationships with key stakeholders
  • Manage all paid staff at the centre, including all relevant HR responsibilities Responsible for the recruitment, management and training of volunteers
  • Ensure SVP working procedures are established and that safe systems are in place with any potential safeguarding concerns being immediately reported/escalated
  • Ensure there are necessary monitoring/evaluation procedures and that all relevant statistics are available in compliance with the project specification


  • First-hand experience of organising, delivering and evaluating support centre activities
  • A good understanding of general policies and procedures including safeguarding, HR, etc. Good knowledge of local community needs and demographics
  • Excellent verbal, listening and written communication skills Proven time management skills
  • Exceptional people skills with patience and empathy for vulnerable people

It is desirable that the candidate can demonstrate the following – Experience in fundraising and marketing

  • Be able to comply with confidentiality and data protection policies
  • Experience of working with people affected by drug or alcohol abuse

In return we’ll provide you with the opportunity to work for a welcoming organisation that offers support and guidance.


If you feel you have the relevant skills and experience to fulfil this role successfully, please apply in the first instance with your CV. If you have any further questions, please contact me Laura Whittaker on 01274 513045.

Closing Date = 15th June 2021 Interviews = WC: 21st June 2021

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion.


The St Vincent de Paul Society (or as it is often known – the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need.

We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

Whilst we ask that staff have sympathy with the Christian values, religion is not taken into account in recruitment as we value people of all faiths or none.